— Legal —
Privacy Policy
Last updated: May 30, 2026
Monti Primo Ristorante (“Monti Primo,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit montiprimo.com, place an order, sign up for our VIP Club, or contact us for catering or private events, and how we use that information.
1. Information We Collect
Information you give us directly
- Contact information — name, email, phone, mailing address (e.g., when you fill out a catering inquiry, book a private event, buy a gift card, or join our VIP Club).
- Event details — date, headcount, occasion type, and dietary requirements you share when planning an event.
- Payment information — if you purchase a gift card or pay a deposit, payment is processed by our payment provider (e.g., Stripe). We do not store full card numbers on our servers.
- VIP & loyalty data — visit history, birthday and anniversary dates, reward redemptions, and SMS opt-in status.
Information collected automatically
- Usage data — pages visited, time on site, referring URL, device type, and approximate location (city/region) derived from IP address.
- Cookies and similar technologies — we use cookies for analytics, to remember preferences, and to make the site work. You can disable cookies in your browser; some site features may not function without them.
Information from third parties
- If you order through Uber Eats, DoorDash, Grubhub, Slice, Postmates, or ezCater, those platforms handle your order and payment information under their own privacy policies. We receive only the order details necessary to prepare your food.
- If you arrive from a social-media link or ad, the referring platform may share aggregated information about you.
2. How We Use Your Information
- To fulfill catering, private-event, and gift-card requests.
- To send the VIP welcome code, birthday and anniversary perks, and (with consent) members-only invitations.
- To process payments and prevent fraud.
- To respond to questions and provide customer service.
- To analyze site usage so we can improve our website and offerings.
- To comply with legal obligations (e.g., tax, food-safety, accounting).
3. How We Share Your Information
We do not sell your personal information. We share information only as needed to operate, with:
- Service providers who help us run the business — payment processors, email/SMS providers, hosting, analytics, and our gift-card system. These providers are contractually limited to using your information for the services they perform for us.
- Delivery platforms when you choose to order via Uber Eats, DoorDash, etc.
- Legal authorities if required by law, subpoena, or to protect the rights, property, or safety of Monti Primo, our guests, or others.
4. Cookies & Analytics
We use standard analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may set cookies in your browser. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
5. SMS & Email Communications
If you opt into our VIP Club SMS list, you agree to receive recurring promotional and transactional messages from Monti Primo at the mobile number provided. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. You can unsubscribe from emails using the unsubscribe link in any email we send.
6. Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will delete it.
7. Data Retention
We keep personal information only as long as needed for the purposes described above and to meet legal, tax, and accounting requirements. VIP records are kept for the duration of your membership and a reasonable period afterward in case you choose to rejoin.
8. Your Rights
Depending on where you live (including California under the CCPA), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To make a request, email us at hello@montiprimo.com with the subject line “Privacy Request.”
9. Security
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date at the top. Material changes will be communicated by email to active VIP members.
11. Contact Us
Questions about this policy or your information?
Monti Primo Ristorante
11008 SE 66th Terrace
Belleview, FL 34420
352·877·1017
hello@montiprimo.com
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